London Freight Plan

The success of London depends on the efficient movement of goods, services and people. London’s continued growth will increase in freight movement to construct, supply and service London’s economy sustainably in order to make a real and positive contribution to improving the lives of those who live, work and visit London.


The London Freight Plan supports this sustainable development by giving clear guidance and direction. It recognises the need to improve the efficiency of the freight sector whilst also reducing the environmental and social impacts of freight transport on London.

The Plan clearly identifies the key leading role that Transport for London (TfL) must play to ensure that improvements are made. However such ambitions cannot be delivered by TfL alone. Partnership is needed to help realise these initiatives. 

So with the whole-hearted support of the boroughs and the freight industry, we can all help to make a real difference to the way in which freight activities can sustainably provide for the future needs of the Capital.

Approved by TfL’s Board in October 2007, the Plan was first published in January 2008 and it recognises the vital role that freight plays in maintaining London as a world class city. Keeping freight moving efficiently in London is not just vital for London’s economy but also for the UK economy. 

This Plan deals with problems and challenges that are complex, not easy to solve and is the culmination of collaborative partnership working by the London Sustainable Distribution Partnership (LSDP), TfL, the London boroughs and a large number of businesses, freight operators, bodies and associations.

In brief, the Plan has four key projects which are now in various stages of ‘roll-out’ from strategy to practical reality. They are:

1. Fleet Operator Recognition Scheme (FORS)

The Fleet Operator Recognition Scheme (FORS) is a voluntary accreditation scheme encompassing all aspects of safety, fuel efficiency, vehicle emissions and improved operations. FORS helps fleet operators to measure and monitor performance and alter their operations in order to demonstrate best practice. It is open to operators of vans, lorries, mini-buses, coaches and other vehicles, and to the organisations that award contracts to those operators.


FORS will benefit operators who want to:

  • Improve road safety
  • Reduce the incidence of fines and other charges
  • Reduce fuel emissions and enhance fuel efficiency
  • Gain greater industry intelligence and networking opportunities
  • Stand out from the crowd

FORS offers best practice toolkits and advice, which include:

  • FORS performance management system - demonstrates safety and efficiency improvements and progress through the FORS accreditation levels
  • Penalty Charge Notice toolkit - monitor, manage and reduce the number of penalties your business receives
  • Fuel use tracker - record and track fuel usage, monitor miles per gallon, CO2 and efficiency improvements
  • Cycle safety toolkit - minimise the risk of collisions between your vehicles and vulnerable road users
  • Congestion toolkits - improve delivery plans and reduce the amount of time spent in traffic
  • Collision reporting and investigation tool - capture, investigate, analyse and reduce collisions

Professional development opportunities

FORS accreditation provides access to targeted training for both managers and drivers:

  • Nine FORS Practitioner workshops - covering safety, efficiency, environmental issues and performance management
  • Safe Urban Driving - access to driver CPC training
  • Four driver e-learning modules - covering safety, vulnerable road user safety, fuel and PCNs
  • Access to CILT Knowledge Centre

Exclusive offers and discounts
To help your business meet and maintain the FORS Standard, there are many offers and discounts available on training, equipment and services. These will help your business to improve safety, become more efficient and reduce its environmental impact.

2. Delivery & Servicing Plans (DSP's)

Will be used to increase building operational efficiency by reducing delivery and servicing impacts to premises, specifically CO2 emissions, congestion and collisions.

DSPs aim to reduce delivery trips (particularly during peak periods) and increase availability and use of safe and legal loading facilities, using a range of approaches including consolidation and out-of-hours deliveries.


For further information, visit:


3. Construction Logistics Plans (CLP's)

Have similar objectives to DSPs, but are applied to the design and construction phases of premises. The aim is for TfL to take a lead in implementing such plans for their construction projects. Traffic authorities will be encouraged to review delivery arrangements for construction sites so they can help to reduce lane closures, carriageway restrictions, and constructions’ duration.


For further information, visit:


4. Deliveries in London - TfL Website

TfL works with operators, boroughs and partners across the freight industry to ensure that goods and services get delivered in London on time, and in a safe, clean and efficient way.
On the below link you'll find advice on making and receiving deliveries, including parking and loading, delivering efficiently and driving near vulnerable road users.

Get in touch!

Click here to email us.


Or write to us at:

London Freight Quality Partnerships
c/o Dennis Lynch, Transport Planning Department, University of Westminster
35 Marylebone Road
London , NW1 5LS
Mobile phone 07917-544411
E-mail address:

Upcoming Events


Current Freight Issues Group

Tuesday 9 May 2017

09.45 - 12.45

University of Westminster

Room M327

35 Marylebone Road

London NW1 5LS


Steering & Admin Group


University of Westminster

Room M327

35 Marylebone Road

London NW1 5LS